Handling customer complaints seems to be a thing of the past. It doesn’t have to be this way. Using this one simple technique can help you resolve the toughest of customer complaints and issues.
Your customers will simply vanish from your radar, then re-appear on your competitors screen unless you improve your service. Try these quick fixes.
Do you write a follow up sales email after you make the sale? If you don’t you may be ripping a hole in your own wallet and letting future sales slip away.
Who said you are “just” an inside sales representative? I’ll be willing to bet that you have more contact with more customers on a daily basis than an entire outside sales force. I’ll also be willing to bet that you most likely feel the same.
Differentiating yourself as an inside sales consultant from just being in inside sales. Things that you can do right now that increase order size. Build trust, add value, and watch your sales grow.
Are you one of those salesman that shows up every Tuesday just to write down the weekly stock order then leave? Sounds like a Robot Salesman. But wait, there’s hope…
The fastest way to lose a customer is not what you may think. Customer relation management is crucial if you want to keep your customers.